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TERMS and CONDITIONS

Last Updated: 12.11.2024

Welcome to Nexcade! By using our Minecraft server, website, and other services, you agree to the following Terms and Conditions (the “Terms”). These Terms apply to all visitors, users, and others who access our services. Please read these Terms carefully and ensure you understand each clause. If you do not agree with any part of these Terms, you should not use our services.

1. Definitions

  • “Service” or “Services” refers to all products, services, and features provided by Nexcade, including our Minecraft server, webstore, website, social media platforms, and customer support.
  • “Virtual Goods” refers to any digital items or services, including ranks, Nexcoins, cosmetic packs, or other in-game assets purchasable through our webstore.
  • “User” or “You” refers to anyone accessing or using any part of Nexcade’s services.
  • “Nexcade” or “We/Us/Our” refers to the entity that operates the Nexcade server, website, and all associated services.

2. Acceptance of Terms

  • By accessing Nexcade’s services, you signify that you agree to be bound by these Terms. If you do not agree, you may not access or use our services.
  • If you are under the age of 13, you must have permission from a parent or legal guardian to use our services. Users under 13 should ensure that a responsible adult has read and accepted these Terms on their behalf.

3. Minecraft Server Use Policy

  • User Conduct: Users must respect the Nexcade community by adhering to server rules, treating other players and staff with respect, and avoiding any conduct that disrupts gameplay or enjoyment for others. Prohibited behaviors include, but are not limited to:
    • Harassment, bullying, or discriminatory behavior.
    • Exploiting bugs or using unauthorized modifications (hacks, cheats, or macros).
    • Engaging in unfair play or gaining an advantage through manipulation of server rules.
  • Server Rules: Users are required to follow all in-game rules. These rules may change periodically, and it is each user’s responsibility to stay updated. Violation of server rules can result in punishments including, but not limited to, warnings, temporary bans, and permanent bans from the Nexcade network.

4. Account Responsibility and Security

  • Account Security: Each user is responsible for the security of their own Minecraft and Nexcade account credentials. Nexcade is not responsible for any unauthorized access to a user’s account due to weak passwords, sharing of login details, or other negligence.
  • Password Protection: Users should protect their passwords and avoid sharing them with others. Nexcade will never ask you for your password.
  • Ban Evasion: Attempts to evade or circumvent bans or other disciplinary actions will result in further penalties, up to and including permanent exclusion from our services.

5. Purchases and Payment Terms

  • Virtual Goods and Services: All purchases, including ranks, Nexcoins, cosmetic packs, and other digital items, are intended solely for in-game use on the Nexcade server. These Virtual Goods have no real-world monetary value and do not represent any form of ownership.
  • Non-Refundable Policy: All purchases on the Nexcade webstore are strictly non-refundable, except where required by law. By completing a transaction, you agree that you understand and accept that refunds will not be issued under any circumstances.
  • Chargebacks: Initiating a chargeback, reversal, or dispute through your bank or payment provider without attempting to resolve the matter with Nexcade first may result in a permanent ban from our services. If you experience a problem with your purchase, please contact us directly at [email protected] before contacting your payment provider.

6. Nexcoins and In-Game Currency Policy

  • Definition: Nexcoins are a virtual currency exclusive to Nexcade, designed for use within our server ecosystem. They cannot be transferred, exchanged for real money, or withdrawn outside of Nexcade’s platform.
  • Usage and Expiration: Nexcoins do not expire but are transferable and can be resold, exchanged, or gifted to other users.
  • Nexcoin Purchases: Purchases made with Nexcoins are also non-refundable. By purchasing Nexcoins, users accept that they cannot request a refund, nor can they convert them back to any real-world currency.

7. Cosmetic Packs, Ranks, and Other In-Game Items

  • Cosmetic Packs and Customisation: Cosmetic packs, such as the Cosmic Adventure Pack, Galactic Enchantment Pack, and Stellar Pack, are purely for customisation and do not offer gameplay advantages.
  • Ranks: Ranks provide additional perks and privileges, but they do not guarantee any right to influence server operations, receive staff privileges, or gain access to server management tools.
  • Rank and Perk Adjustments: Nexcade reserves the right to modify or remove features and perks associated with any rank, Nexcoins, or cosmetic pack at any time, without prior notice or compensation.

8. Content Ownership and Intellectual Property

  • Server Content: All content on Nexcade’s server and website, including graphics, text, images, plugins, and custom code, are owned or licensed by Nexcade and are protected under applicable intellectual property laws.
  • User-Generated Content: By submitting any content, such as builds, artwork, or other contributions to Nexcade, you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, modify, distribute, and display your content in any format and on any platform, without compensation.
  • Trademarks and Logos: Nexcade’s logo, name, and related branding are trademarks owned by Nexcade. Unauthorized use of our trademarks or intellectual property is prohibited.

9. Privacy Policy and Data Collection

  • Data Collection: Nexcade may collect and store information necessary for gameplay and user experience, including but not limited to usernames, IP addresses, and transaction data. We do not sell or distribute your personal data to third parties without consent, unless required by law.
  • Cookies and Analytics: Our website uses cookies and analytics tools to gather anonymous usage data for improving user experience. Users may disable cookies in their browser settings, but this may affect functionality.
  • Protection of Minors: We are committed to safeguarding children’s privacy and take reasonable precautions to protect minors using our services. Parents or guardians are encouraged to monitor their child’s activities on our platform.

10. Limitation of Liability

  • Service Availability: Nexcade strives to maintain uninterrupted service but does not guarantee uptime. We are not liable for any damages resulting from downtime, maintenance, or other issues affecting server availability.
  • Loss of Virtual Items: Nexcade is not responsible for loss of virtual items, Nexcoins, ranks, or other in-game perks due to account compromise, server resets, or any other unforeseen circumstances.
  • Use at Your Own Risk: Nexcade’s services are provided on an “as-is” basis. Users assume all risks associated with using our services, including interactions with other players. We disclaim any warranties, express or implied, to the fullest extent permitted by law.

11. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms are governed by and construed under the laws of [Your Jurisdiction, e.g., England and Wales], without regard to conflict of law principles.
  • Dispute Resolution: Users agree to attempt resolution through Nexcade’s support team before pursuing formal legal action. Any disputes that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the courts in [Your Jurisdiction].

12. Termination of Account

  • Termination for Violation: Nexcade reserves the right to suspend or permanently ban accounts or restrict access to services for any violation of these Terms or any behavior deemed harmful to the community.
  • Forfeiture of Virtual Goods: Upon termination, users forfeit access to any purchased ranks, Nexcoins, or other virtual items without refund or compensation.

13. Amendments to Terms

  • Nexcade reserves the right to modify or update these Terms at any time. Notice of changes will be posted on our website, and the “Effective Date” at the top of these Terms will be updated accordingly. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

  • For questions regarding these Terms, please contact our support team on discord, or email us at [email protected] We aim to address all inquiries within 48 hours.